Tenants

Now you have seen the property you like please follow the step by step guide below;

Step One

• Submit your application form; one is required for each applicant for the property.
• Download Application Form
• WE DO NOT CHARGE A FEE TO PROCESS your application form.
• If a full credit check is required, then this cost would be charged.
• You will be contacted whether or not your application has been successful.

Step Two

• Once accepted a holding deposit of one months rent is required to secure the property, payable within 3 days of the property being offered.
• This deposit is transferred as your security deposit at the commencement of your Tenancy/Lease.
• We will provide you with an inventory and condition report, which is to be signed and returned to our office within 7 days of commencing your tenancy.

Step Three

• We will arrange a mutually convenient time during normal business hours for you to sign the tenancy agreement.
• Your guarantor form is to be returned duly signed together with a photocopy of their identification, I.e. Passport or Drivers License.
• A direct debit form duly completed.
  Download Guarantor Form

Step Four

• Finally arranging the collection of your keys.
• Payment of your first months rent is now payable either by Bank transfer, (this needs to be carried out the day before), cheque or cash on the day.
• All future payments are payable by direct debit.
• Please note, full rent, deposit, guarantor forms, and all signatories to the lease HAVE to be completed in full prior to any keys being release.

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Additional Tenant Information

Gas Boiler breakdown:

Please check the following prior to reporting a fault:

• Are you out of gas?
• Have you correctly topped up your gas meter?
  Download these instructions.
• If in doubt, please check with your service provider.
• Has the boiler water pressure decreased and requires topping up.
  Download these instructions.

Electrical Faults:

• Appliances not working: Please check that the spur switch is turned on; these are located above your work-top beside or near plug sockets.
• Lights not working; if all lights fail this fault is usually caused by the trip switch which is located within your consumer unit, and can be turned back on.
  
  Plug sockets fail; if your sockets fail, this fault is usually caused by the trip switch which is located within your consumer unit, and can be turned back on.

Fire Alarm Panel

• If you inadvertently set off the fire alarm please follow the resetting procedures as provided beside the control panel.
  Download these instructions for key control panel
  Download these instructions for Alt control panel

Property faults and repairs:

• If you have a fault or repair please contact our office where we will be more than happy to assist you.

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